FREQUENTLY ASKED QUESTIONS
Feel free to contact email@example.com if you have any burning questions which are not addressed below.top
I AM A STORE OWNER OR BUYER INTERESTED IN SELLING YOUR GOODS, WHAT SHOULD I DO NEXT?
Contact firstname.lastname@example.org for a wholesale application and terms & conditions. We may have a sales rep in your area, otherwise we can work directly with you to fill your needs. We require no minimum dollar amount for orders. We do require quantity minimums as follows - single cards: 6 per item number, all other products: 4 per item number. We offer online wholesale ordering for your convenience!top
We never sell or share the info you give Two Trick Pony with any outside company or third party. Ever.top
What forms of payment do you accept?
We accept Visa, Mastercard, American Express and Discover as well as PayPal. If you would prefer to pay by check or money order, please contact email@example.com
How long will it take for my order to arrive?
Orders typically ship within 2 business days of being placed. Time in transit depends upon shipping method chosen and destination. Please contact firstname.lastname@example.org if you have any questions about shipping times.top
What do I do if my order arrives damaged?
Please report the damage to us within 3 days of receipt of your order. We will make sure you receive replacements as soon as possible.top
Do you offer gift packaging?
Yes! We offer kraft paper wrapping with red & white baker’s twine and a gift tag. Please contact email@example.com if you would like gift packaging.top
How eco-friendly are you?
The short answer is - very! Check out our “greener pastures” section on the about page for the long answer.top
Do you offer graphic design services?
WHAT IS YOUR REFUND POLICY?
Items may be returned within 10 days of the date of receipt. They must be sent back in the original packaging and condition. Please contact us via phone (617-448-4457 x5) or email (firstname.lastname@example.org) for a Return Merchandise Authorization (RMA) form. We are unable to refund shipping and handling costs on returned merchandise. Credit will be issued upon receipt of the returned items.top